Something for insurers to consider when setting
reimbursement rates is that the shortage of primary care physicians plays a
role in raising the cost of healthcare.
When there is no primary care physician
available, people tend to go to the more expensive provider – emergency rooms. While walk-in centers fill the gap for some,
many walk-in centers do not take Medicaid, so persons with disabilities usually
have to opt for the most expensive service available, simply because it is
available. This should be a real cause
for concern since it means that people who use healthcare services the most are
using the most expensive services.
This problem is not resolved by health
centers and health systems if they have do not retain the same primary care
providers. This is because coverage and
continuity of care are not interchangeable.
Coverage may be provided by new primary care physicians, but the time
needed to develop the relationship that assures continuity of care is not
there. So, even with new good primary
care physicians, the default option for some people will still be the emergency
room.
Consider this – a person with a disability
feels ill. This person has not yet
really connected with a new primary care
physician after his or her previous one has left a practice. This person then faces the choice of calling
a stranger (new but not yet established primary care doctor), and wait for a
call back, with no certainty of whether or when that stranger will be available,
or going to an emergency room where he or she will certainly be seen, even by a
stranger. For some disabilities, a minor
problem can escalate to a major one quickly so the certainty of care will be
the choice in almost every case. This
problem does not get resolved by the instant transfer of medical records
either, since that transfer does not establish the relationship that is necessary
for true continuity of care.
So, if paying primary care physicians
less causes poorer healthcare delivery at a higher price it seems logical that
Medicare, Medicaid and all other insurers should re-evaluate the reimbursement
structure, looking at the bigger picture.
Annette Bourbonniere
401-846-1960
Fax: 401-846-1944
Twitter:
@AccessInclude
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